About Us

Nacita Logistics provides comprehensive supply chain solutions in Egypt, including domestic transportation, warehousing, technical logistics, customs clearance, end-to-end fulfillment, and Importer of Record (IOR) services.

Contact Us

Smart Village , B2111 , KM28, Cairo - Alexandria Desert Rd, Giza Governorate

Contact Us
Smart Village , B2111 , KM28, Cairo - Alexandria Desert Rd, Giza Governorate
A Reliable Customs Clearance Partner

Customs Clearance Built on Compliance & Experience

Nacita Logistics provides professional customs clearance services in Egypt for import and export operations that require accuracy, regulatory compliance, and controlled execution.

As a trusted customs clearance company, we manage the full customs process, documentation, approvals, coordination with authorities, and clearance execution, helping businesses clear from customs efficiently and without unnecessary delays.

Our customs clearance services are fully integrated with transportation, warehousing, and Importer of Record (IOR) solutions, ensuring end-to-end control across the supply chain.

We operate as a professional customs clearance broker and custom clearance agent, supporting clients across regulated, high-value, and time-sensitive shipments.

Our approach focuses on:

  • Regulatory accuracy and compliance
  • Proper classification and documentation
  • Proactive coordination with customs authorities
  • Risk reduction and controlled clearance timelines
Managing Customs from Both Sides

Import & Export Customs Clearance

Nacita provides comprehensive support for both import customs clearance and export customs clearance, covering different shipment types and operational models.

Import Customs Clearance

We manage import clearance in full alignment with Egyptian import regulations, ensuring:

  • Correct documentation and customs filings
  • Compliance with sector-specific requirements
  • Coordination with ports, airports, and customs offices

Export Customs Clearance

For export operations, we support:

  • Export documentation and approvals
  • Compliance with export regulations
  • Smooth outbound clearance processes

Our team ensures your shipments move across borders efficiently and in full compliance.

Customs Clearance Integrated with Logistics

Freight Customs Clearance

Our freight customs clearance services are designed to work seamlessly with logistics transportation and warehousing operations.

Accuracy, Control & Accountability

Why Choose Nacita as Your Customs Clearance Company

Experienced customs clearance brokers and agents

End-to-end customs clearance services

Strong knowledge of Egyptian import regulations

Integration with IOR, transportation, and warehousing

Proactive communication and issue resolution

Navigating Complex Requirements

Expertise in Regulations

  • Regulated and restricted goods
  • High-value and sensitive shipments
  • Technology, telecom, and banking equipment
  • Commercial and industrial imports

Clear from Customs with Confidence

Whether you are importing, exporting, or managing complex freight movements, Nacita provides customs clearance services built on compliance, accuracy, and control.

FAQ

Frequently Asked Questions

Yes. Nacita offers professional customs clearance services for both imports and exports.

Through deep regulatory expertise, proactive coordination with authorities, and accurate documentation.

Yes. Customs clearance is fully integrated with Importer of Record (IOR) services.

Yes. Nacita specializes in regulated and high-value shipments requiring strict compliance.

By managing documentation proactively and coordinating closely with customs authorities.

Every hour your shipment sits at customs is money you're losing. Delayed cargo means missed deadlines, frustrated clients, and penalties that pile up fast. Whether you're importing raw materials or exporting finished goods, one thing is clear: you need customs clearance that works the first time — not the third.

This guide walks you through everything you need to know about customs clearance services in Egypt — what the process looks like, what documentation is required, and how to stay fully compliant with Egyptian customs regulations without the headaches.

Customs Clearance

What Is Customs Clearance and Why Does It Matter?

Customs clearance is the official process of submitting the correct documentation to Egyptian customs authorities so your goods can legally enter or exit the country. It sounds simple. In practice, it involves multiple government entities, strict timelines, detailed paperwork, and zero tolerance for errors.

A single missing document — or a misclassified HS code — can hold your shipment for days. A compliance violation can result in fines, confiscation, or a ban on future imports. For businesses operating in competitive markets, this isn't acceptable.

That's why working with an experienced customs broker makes all the difference.

Here's what's at stake when customs clearance goes wrong:

  • Delayed cargo that misses production schedules or retail windows
  • Storage fees accumulating at port while documents are corrected
  • Penalties from the Egyptian Customs Authority for incorrect declarations
  • Lost business due to unreliable delivery timelines
  • Reputational damage with suppliers, clients, and partners

Fast, accurate, and compliant customs clearance isn't a luxury — it's a business requirement.

Our Customs Clearance Services

Nacita Logistics delivers end-to-end customs clearance services across all major Egyptian ports and airports. From the moment your shipment arrives to the moment it clears, our licensed customs brokers manage every step of the process on your behalf.

We handle:

  • Sea freight customs clearance at Alexandria Port, Damietta Port, and Port Said
  • Air freight customs clearance at Cairo International Airport and other air hubs
  • Land border clearance across Egypt's active trade corridors
  • Customs clearance for foreign companies operating in Egypt for the first time
  • Temporary admission and re-export procedures
  • Free zone customs coordination

Whether you're a multinational corporation entering the Egyptian market or a local business scaling its import and export operations, our team is structured to handle your clearance with speed and precision.

Import Clearance

Importing into Egypt involves a multi-step process that starts well before your goods arrive at port. Our team begins working on your clearance file as soon as the shipment departs the origin country — so you're not scrambling at the last minute.

Here's how our import clearance process works:

  1. Pre-arrival documentation review — We collect and verify all required documents before cargo arrives, catching errors early
  2. HS code classification — We assign the correct Harmonized System codes to your goods to ensure accurate duty calculation and avoid disputes
  3. Customs declaration filing — We submit your declaration through Egypt's NAFEZA (National Single Window) system, the official electronic gateway for all imports
  4. Duty and tax calculation — We provide a clear breakdown of applicable import duties, VAT, and any additional levies before payment
  5. Physical inspection coordination — If customs authorities request a physical inspection, we coordinate on-site and ensure compliance
  6. Goods release — Once approved, we arrange immediate release and coordinate delivery to your warehouse or destination

Typical clearance timelines for standard commercial shipments in Egypt range from 3 to 7 working days, depending on the type of goods, port congestion, and inspection requirements. With pre-arrival filing, this timeline can be reduced significantly.

Common import categories we handle:

  • Industrial machinery and equipment
  • Raw materials and commodities
  • Consumer goods and FMCG products
  • Chemicals and regulated substances
  • Food products and perishables
  • Electronics and technology equipment
  • Automotive parts and vehicles

Export Clearance

Export clearance is often underestimated — businesses assume it's faster and simpler than import clearance. In reality, incorrect export declarations can delay your shipment, trigger inspections, and create problems for your buyers at the destination country.

Our export clearance team ensures your goods leave Egypt with complete, accurate documentation that satisfies both Egyptian customs and the importing country's requirements.

Our export clearance process includes:

  1. Export licence verification — Confirming that your goods don't require special licences or are not subject to export restrictions under Egyptian law
  2. Certificate of origin preparation — Coordinating with the relevant chambers and authorities to issue certificates of origin where required
  3. Customs export declaration — Filing accurate export declarations with correct values, weights, and HS codes
  4. Phytosanitary and health certificates — For agricultural, food, and animal products, we coordinate with the relevant Egyptian authorities
  5. Free trade agreement compliance — Ensuring documentation supports preferential tariff claims under Egypt's active trade agreements with Arab countries, the EU, and COMESA member states
  6. Final cargo release at port — Confirming that all customs formalities are complete before loading

Documentation We Manage

One of the most common reasons shipments get held at customs is incomplete or inaccurate paperwork. Our customs brokers in Cairo and across Egypt's key ports manage the full documentation package for every shipment.

Standard import documents:

  • Commercial invoice
  • Packing list
  • Bill of lading or airway bill
  • Certificate of origin
  • Import licence (where applicable)
  • Conformity certificate (where required by Egyptian Standards Authority GOEIC)
  • Technical specification sheets for regulated goods
  • Insurance certificate

Standard export documents:

  • Commercial invoice
  • Packing list
  • Export licence (where applicable)
  • Certificate of origin
  • Bill of lading or airway bill
  • Phytosanitary or health certificate (for applicable goods)
  • Dangerous goods declaration (for hazardous cargo)

We also manage specialised documentation for industries including pharmaceuticals, food, chemicals, and telecommunications equipment — all of which are subject to additional inspection and approval requirements in Egypt.

Compliance & Regulations

Egypt's customs framework has undergone significant reform over the past several years. The Egyptian Customs Authority has moved aggressively toward digital transformation — mandatory pre-arrival declarations through the NAFEZA system, electronic risk profiling, and stricter penalties for non-compliance are now standard.

Understanding Egypt customs regulations is not optional for businesses that import or export regularly. Key compliance areas include:

  • Import value declaration — Egypt uses transaction value as the primary customs valuation method, consistent with WTO rules. Under-declaring the value of goods is one of the most frequently penalised violations.
  • HS code accuracy — Misclassification of goods — even unintentional — can result in recalculated duties, penalties, and shipment delays. Our brokers verify classification against Egypt's current tariff schedule.
  • GOEIC conformity requirements — The General Organisation for Export and Import Control (GOEIC) requires conformity certification for hundreds of product categories. Failure to obtain certification before shipment can result in goods being refused entry.
  • Restricted and prohibited goods — Egypt maintains a list of restricted imports that require special licences and prohibited goods that cannot enter the country at all. Our team identifies restrictions at the documentation review stage — not at the port.
  • ACI (Advance Cargo Information) — Under the NAFEZA system, shipment data must be pre-registered before cargo departs the origin country. Late submission or incorrect data can result in cargo being held at port on arrival.

Staying compliant is not just about avoiding penalties — it directly impacts your ability to clear shipments on time and maintain reliable supply chains.

Nacita Logistics: Your Trusted Customs Clearance Partner in Egypt

Nacita Logistics is a licensed freight forwarding and customs clearance company operating across Egypt and the wider MENA region. With a team of experienced customs brokers in Cairo, Alexandria, Port Said, and Damietta, we provide businesses with end-to-end clearance support that is fast, accurate, and fully compliant with Egyptian customs regulations.

What sets Nacita Logistics apart:

  • Licensed customs brokers with deep experience in Egyptian customs law and port procedures.
  • NAFEZA-certified processing — we file pre-arrival declarations on your behalf through Egypt's official single window system.
  • Multi-port coverage & Warehousing Services — we operate at all major sea, air, and land entry points across Egypt, with bonded and general warehousing options available post-clearance.
  • Sector-specific expertise — from industrial equipment to FMCG, food products to chemicals, our brokers understand the documentation and compliance requirements for your industry.
  • Foreign company support & Importer of Record (IOR) — if your company is new to importing or exporting through Egypt, we act as your Importer of Record (IOR), handling full legal responsibility for the shipment alongside guidance on registration, tax card requirements, and customs account setup.
  • Proactive communication — you receive real-time updates on your shipment status from document submission through to goods release, with no chasing required on your part.
  • Transparent fee structure — no hidden charges, no surprises. We provide a clear cost breakdown before we begin.

Our clients include multinational companies establishing supply chains in Egypt, Egyptian manufacturers scaling their export operations, and international freight forwarders who need a reliable local customs partner on the ground.

We don't just file paperwork — we manage your entire clearance process so your goods move without interruption.

Customs Clearance Timeline: What to Expect

One of the most common questions we receive is: how long does customs clearance take in Egypt? The honest answer is — it depends. But here is a realistic guide based on shipment type and circumstances.

Standard commercial imports via sea freight:

  • Pre-arrival filing: 5–10 days before vessel arrival
  • Customs declaration processing: 1–2 working days
  • Inspection (if selected): 1–3 additional working days
  • Duty payment and goods release: same day to 1 working day
  • Total typical timeline: 3–7 working days from vessel arrival

Air freight imports:

  • Pre-arrival filing: 24–48 hours before flight arrival
  • Customs declaration processing: same day to 1 working day
  • Duty payment and goods release: same day
  • Total typical timeline: 1–3 working days

Export clearance:

  • Documentation collection: 1–3 working days before loading
  • Customs declaration filing: same day
  • Inspection (if required): 1–2 working days
  • Total typical timeline: 1–3 working days

Factors that extend timelines include missing or incorrect documents, goods subject to multi-agency inspection (food, chemicals, pharmaceuticals), port congestion, and incomplete NAFEZA pre-registration. Our job is to eliminate all preventable delays before your cargo ever arrives.

Get Clearance Support

Customs delays are not inevitable. With the right partner managing your clearance process from start to finish, your shipments move on schedule — every time. Whether you're facing an urgent shipment that needs immediate attention, planning…